Responsible Gaming
Introduction
At Spinbit Casino, we believe that gaming should be fun, exciting entertainment—not a way to make money or solve financial problems. We're committed to promoting responsible gaming practices and supporting players who may need help.
If you choose to play online pokies, please do so within your means and for entertainment purposes only. Always gamble with money you can afford to lose.
Age Verification
You must be 18 years of age or older to play at Spinbit Casino. We take age verification seriously and reserve the right to request proof of identity from any player. Online gambling is illegal for anyone under the legal age of majority in New Zealand.
If you are under 18, please do not attempt to register or play. If you believe a minor has accessed our site, please contact us immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone you know, please seek help:
- Chasing losses by gambling more to try to win back money you've lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding your gambling activity or lying about how much you're spending
- Feeling unable to stop or control your gambling
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to gamble or pay off gambling debts
- Experiencing anxiety, stress, or irritability when not gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to reduce or stop gambling
- Using gambling as an escape from problems or negative emotions
Self-Help Tools & Features
Spinbit Casino provides several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive reminders during your gaming sessions about time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break from gambling
- Account Closure: Permanently close your account and request we do not reopen it
To access these tools, log into your account and navigate to the Responsible Gaming settings, or contact our support team for assistance.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available. The following organisations offer free, confidential support in New Zealand:
New Zealand
- Problem Gambling Foundation
Telephone: 0800 654 655
Website: www.problemgambling.nz
Free, confidential counselling and support services for problem gamblers and their families. - Gamblers Anonymous
Telephone: 0800 668 669
A peer-support group offering meetings across New Zealand for those struggling with gambling addiction. - Samaritans (for emotional support)
Telephone: 0800 726 666
Available 24/7 if you need someone to talk to.
International Resources
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK Self-Exclusion) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Our Commitment
Spinbit Casino is committed to responsible gaming. We support the principles of fair play, transparency, and player protection. If you have concerns about your gambling or need assistance, please reach out to the organisations listed above—they are staffed by trained professionals ready to help.
If You Need Help, Please Reach Out
You are not alone. Problem gambling is treatable, and support is available. Whether you need immediate assistance or simply want to talk to someone, contact the Problem Gambling Foundation (NZ) on 0800 654 655 or visit www.problemgambling.nz.
Your wellbeing is important to us. Please gamble responsibly.